Join Our nail Squad

 

We’re looking for goal-driven, positive, friendly squadmates who can help us deliver ezzalent customer experiences.

 

nail specialist

  • Hourly compensation + tips
  • Flexible part-time and full-time schedules
  • Paid breaks, training and professional development
  • Comfortable, custom-designed manicure stations
  • Career advancement opportunities at a growing company
  • A positive, fun work environment with managers who care

Key Qualifications:

  • Great manicure and pedicure skills
  • Passionate and enthusiastic about customer service
  • Commitment to teamwork
  • Goal-oriented and motivated to improve

 

operations specialist

  • Welcome guests and ensure all guests receive an ezzalent experience

  • Answer phones and coordinate guest appointments

  • Maintain the location's appearance, environment, and appointment flow

  • Lead by example and support challenging guest interactions

  • Collect critical performance data and deliver constant feedback to manager

  • Act as a key holder and perform opening and closing duties

  • Support squad morale and assist in building a strong team

  • Represent the ezza Tough As Nails brand and champion our mission

manager of people & operations

  • Squad Management: Support a team that will grow to 20-25 nail specialists and front desk squadmates; Engage in regular performance development conversations with all direct reports; Oversee all in-person final interviews and onboarding of new hires; Foster a supportive, powerfully positive squad environment focused on ezzalence

  • Operations Management: Directly oversee all daily operations of the location; Welcome guests and ensure all customers receive an excellent experience; Manage inventory, cleaning, retail, scheduling, key data, and facilities; Answer phones and coordinate guest appointments; Manage all guest relationships and communication with the support of corporate Guest Services team

  • Business Leadership: Drive appointment + membership sales; Problem solve with a smile and flexibly contribute toward ezza’s overall business goals; Analyze and reflect on data in order to constantly improve effectiveness


see what our squad is saying